Customer Service Associate

Customer Service Associates ensure every interaction reflects the brand’s values and leaves a lasting impression. In this role, you’ll resolve issues, answer questions, and provide information in a helpful and friendly manner.

Key Responsibilities:

• Greet and engage customers with professionalism and empathy
• Resolve questions about services or product features
• Log customer feedback and escalate issues as needed
• Support event operations and team coordination
• Maintain a positive and professional demeanor at all times

Requirements:

• Prior experience in a customer-facing role
• Excellent communication and interpersonal skills
• Patience and ability to handle pressure with grace
• Basic tech and problem-solving abilities

Preferred Qualifications:

• Bilingual is a plus
• Experience in hospitality, retail, or support roles